Privacy Policy
Last updated: August 8, 2026
MyShankara ("we", "us", "our") provides a mobile application and website that offer spiritual content, guided reflection, and conversational features rooted in Sanatana Dharma ("the Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect the following categories of information:
- Account information — name, email address, and authentication details when you create an account.
- Usage information — your activity within the app, such as Darshan entries viewed, Seva Diya streaks, and app preferences.
- Guru Chat conversations — the questions and messages you submit to the Guru Chat feature, which may be processed by third-party AI service providers to generate responses.
- Device and technical information — device type, operating system, app version, and crash/diagnostic logs.
- Optional information — anything you choose to share with us directly, such as through support emails.
2. How We Use Information
- To provide, maintain, and personalize the Service, including daily Darshan content and your Seva Diya practice tracker.
- To operate the Guru Chat feature and generate relevant responses to your questions.
- To send you notifications you have opted into, such as daily reminders.
- To monitor, troubleshoot, and improve the Service's performance and reliability.
- To communicate with you about your account or respond to support requests.
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Service, such as cloud hosting and AI providers that power Guru Chat, under confidentiality obligations.
- Legal authorities where required by law, regulation, or legal process.
- A successor entity in the event of a merger, acquisition, or sale of assets, subject to this Policy continuing to apply.
4. Data Security
We use industry-standard technical and organizational measures — including encryption in transit — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.
6. Your Rights and Choices
- You may access, correct, or delete your account information by contacting us or through in-app settings, where available.
- You may opt out of non-essential notifications at any time through your device or app settings.
- Depending on your location, you may have additional rights under applicable data protection laws, including the right to request a copy of your data.
7. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date above, and where appropriate, through the app or by email.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out at support@myshankara.ai.